Protect Your Investment
For your protection and convenience, we offer our Trip Cost Protection Program. The TCPP offers cancellation for any reason – CFAR – including Acts of God and pandemics.
The TCPP is not travel insurance. Due to the lengthy planning and payment period prior to the actual tour, the possibility of having to cancel can be high (examples: illness, death in the family, accidents, behavior violations, financial difficulties, employment relocations, and more). Our TCPP protects your investment from the moment you register until day of departure. Cancel up to the day of departure and receive a refund of monies paid, less the cost of the TCPP and the non-refundable deposit. Merchandise fees, handling and processing fees, and NSF fees are non-refundable and are not subject to any TCPP refund. The TCPP will also pay your travel expenses home in the event of a family emergency during the tour.
If you choose to travel without adequate coverage, we will not be liable for any of your losses howsoever arising, for which trip protection plan coverage would otherwise have been available.
Cost of the TCPP: This program is an additional fee to the tour price and is only an option available upon initial registration. Online registrants will have the choice to pick the package that includes or does not include the TCPP. Participants mailing in their registrations can opt in or out of the TCPP when completing the registration form. Should you change your mind about participation in the TCPP after registration, you have 30 days from the date your registration is received by Integrity Tours to opt in or opt out before your decision becomes final. Based upon the price of your tour, the TCPP cost is calculated as follows: if the trip price is less than $500, the program fee is $99; if the trip price is between $500-$699, the program fee is $109; if the trip price is between $700-$1,099, the program fee is $139; if the trip price is between $1,100-$1,399, the program fee is $179; if the trip price is between $1,400-$1,699, the program fee is $209; if the trip price is between $1,700-$1,999, the program fee is $239; if the trip price is between $2,000-$2,299, the program fee is $259; if the trip price is $2,300-$2599, the program fee is $289; if the price is $2600 or above, the program fee is $319. The non-refundable deposit, merchandise fees, handling and processing fees, and NSF fees are non-refundable and are not subject to any TCPP refund.
Cancellation Charges for travelers not participating in the TCPP
- Cancellation MORE than 75 days prior to departure = 30% of trip cost retained by Integrity Tours
- Cancellation 46-74 days prior to departure = 60% of trip cost retained by Integrity Tours
- Cancellation 45 days or LESS prior to departure = 100% of trip cost retained by Integrity Tours
Limited Refund Policy for not participating in the TCPP
Integrity Tours incurs booking and administrative costs as soon as the first registration comes in for a particular trip. If the registrant decides not to participate in the TCPP, cancellation by the participant or organization will subject the participant to any cancellation charges, which can be as high as 100% of the tour price.
If a refund is due, money is refunded to the original payer. All cancellations must be in writing, and must include the participant’s full name, group name and participant ID number. Any cancellation must be received prior to the groups’ departure. Some suppliers may choose to offer credits in lieu of cash refunds. We are not responsible for this decision. We are not responsible for supplier insolvency or bankruptcy.
Cancellations must be in writing and can be sent to:
Via email: email@example.com
Via mail to: Integrity Tours, 300 SE 2nd St., Suite 600, Ft. Lauderdale, FL 33301 *must be postmarked prior to date of departure*
Airline tickets are governed by the air carriers’ terms and we are not responsible for any air carrier’s decision regarding refund.