Integrity Tours, LLC (“Integrity Tours” “We”, “Us” “Our”), is happy to provide you the tour detailed in your itinerary, conditioned on your acceptance, without modification, of the Terms and Conditions below. By completing your trip registration, making a payment for the trip, or your continued use of our services, you, as the Participant or Parent/Legal Guardian of Participant (the “Participant”, “you”), hereby accept the following Terms and Conditions, together with the terms and conditions of our suppliers and agree to be bound by them. These terms and conditions contain our legal obligations to you and explain important obligations you are making. Please be aware that these terms and conditions contain waivers of liability as well as waiver of class action and venue selection and notice clauses. You represent that you are 18 years of age or older. If you do not agree to all of the terms contained herein, you must not register for the trip.
You acknowledge and agree that we may change these Terms and Conditions from time to time and that those changes become effective immediately. You agree to be bound by the Terms and Conditions that are in effect at the time of your travel or cancellation, whichever applies. You agree that is your responsibility to be familiar with these Terms and Conditions and to check back from time to time for any changes.
COVID 19 RELEASE OF LIABILITY. By booking a tour at this time, you acknowledge the highly contagious nature of COVID-19 and voluntarily assume the risk for yourself and any minors traveling with you, that you or they may be exposed to or infected by COVID-19 by traveling and that such exposure or infection may result in personal injury, illness, permanent disability, and death even if such injuries or losses occur in a manner that is not foreseeable at the time you book your tour. You acknowledge that exposure to such viruses or disease is an inherent risk of traveling, that cannot be controlled or eliminated by Integrity Tours.
You acknowledge that due to the uncertainty of travel at this time, your tour may be postponed or cancelled. or changes may be made to itineraries due to closures of certain sites or activities, for which there may be no refund. All destinations and suppliers have their own rules related to COVID-19. For example, you may be required to quarantine upon arrival in some locations. Some locations may require masks or social distancing, they may require you to provide proof of vaccination or negative testing. Stopover countries requirements will also apply. On your return home, additional testing, requirements, or documentation may be required. While we will try to assist you in understanding these requirements, you are responsible for understanding these requirements and must not rely on any representations made by Integrity Tours. Should you be denied entry to any destination, we shall not be responsible for any such denial, or any cost associated therewith. You understand that you may become sick before, during, or after the tour and may not be able to travel and such cancellation or interruption will be subject to our cancellation terms below, for which we will not be liable.
You agree that due to uncertainty caused by COVID 19, Integrity Tours has strongly encouraged the purchase of its Trip Cost Protection Program (TCPP), and that should you fail to purchase TCPP or other comparable coverage, Integrity Tours shall not be liable to any losses howsoever arising.
You, for yourself, and any minors traveling with you, and on behalf of your and their heirs, assigns, personal representatives and next of kin (The Releasors), HEREBY RELEASE, AND HOLD HARMLESS Integrity Tours, LLC, its members, officers, agents, and/or employees, suppliers, and other tour members (RELEASEES), of from and against any and all claims, damages, demands, losses, and liability arising out of or related in any way, in whole or in part to any POSTPONEMENT, CANCELLATION, CHANGES, INJURY, DISABILITY, DEATH OR ANY OTHER LOSS you may suffer due to exposure, infection, spread, closure, and travel restrictions related to COVID- 19, WHETHER ARISING FROM THE NEGLIGENCE OF THE RELEASEES OR OTHERWISE, to the fullest extent permitted by law. The terms of this HOLD HARMLESS AND RELEASE OF ALL LIABILITY paragraph, shall survive any termination or cancellation of this Contract, whether by operation of law or otherwise.
Registration: Register online now at www.integritytours.com; or mail your completed registration form and payment to: Integrity Tours, 300 SE 2nd St., Suite 600, Ft. Lauderdale, FL 33301. Checks should be made payable to Integrity Tours. All registrations are subject to cancellation fees. All late registrations will be accepted based on the availability of space on the hotel, bus and/or the airlines, and can be subject to a price increase.
Payment Options: Upon registration, participants can pay in full or pay a non-refundable deposit and choose the prescheduled AutoBill payment option. The AutoBill option is easiest and only available when registering online, with equal monthly payments automatically being debited from your account with no fees (ACH or eCheck payments only); or mail in your registration and pay in full. A $40 fee is charged if a credit card payment is declined, or if a check is returned for any reason. All payments made by check or check draft are fee-free; and all payments made by credit or debit card will be assessed a 2.9% convenience fee (3.9% for Amex). Post-dated checks are not accepted. No personal checks are accepted after the final payment deadline. Money is not transferable from one registrant to another, except between immediate family members. Balance must be paid in full at least 70 days prior to departure. If your account is unpaid at the prescheduled final payment deadline, you may be assessed a $49 late fee and risk immediate cancellation.
Group Pricing & Inclusions: Trip prices are all-inclusive (except for airline baggage fees) and based on a minimum 35 full-paying participants, unless otherwise stated in the registration information. Prices are guaranteed by Integrity Tours for groups meeting the minimum number of fully-paid participants stated in the registration information, with the exception of price increases passed on from third-party suppliers prior to the tour, which will be charged to the participant. All participants are covered with limited accidental medical and dental insurance while on tour, and claims over those limits are the responsibility of the individual family affected, including hospitalization and accommodations.
Price and Rate Changes: The price of your tour will be based on known costs at the date the tour was introduced. All prices we advertise are accurate at the date published, but we reserve the right to change any of those prices from time to time. Prices include a cost for fuel and local taxes that are estimated at the date of this publication. At the time of booking confirmation, we will send you a detailed receipt reflecting your upcoming payment obligations and your account information.
We reserve the right to add a supplement to your travel prices should our costs of supplying your travel increase, until we receive your final payment. Any increase to your travel price will be as the result of changes in our costs of supplying your travel resulting from transportation charges, (fuel, airport charges, scheduled air fares and other transport charges which form part of our contract with the transport provider), dues or taxes payable locally, currency fluctuations and government action, any other airline surcharges, taxes or fees payable for services. If our costs to supply your travel increase, we reserve the right to increase the price of your travel and will forward a new Invoice reflecting any changes made. After final payment your price is locked in.
We reserve the right to make changes to and correct errors in advertised prices at any time before your travel is confirmed. We will advise you of any errors of which we are aware and of the then applicable price at the time of booking.
Occupancy Rates: Upon registration, minors (under age 21) are automatically registered and priced on the quad occupancy rate by default (minimum 4 per room). Adults (21 and older) are registered and priced at double occupancy by default, unless otherwise noted in their registration information. When appropriate, parents/guardians and children requesting to share a room MUST 1) approve the request with the group leader, and 2) choose the appropriate occupancy rate when registering for the tour. Integrity Tours makes all reasonable efforts to accommodate occupancy requests. Integrity Tours and our hotel partners prohibit minors (under age 21) from rooming alone.
Group Leaders: Group Leaders and group chaperones accompanying the trip are not employees of Integrity Tours. Integrity Tours and the Group Leader of the trip reserve the right to make additions and/or deletions to the trip that are advisable or necessary for the well-being of the group. These changes will be considered minor changes for which no refund will be available.
Conduct Rules: Each traveler is expected to act responsibly and adhere to behavior guidelines established by Integrity Tours, the Group Leader and their chaperones. Any disregard to the Group Leader and/or chaperones behavior guidelines, can result in the immediate return home of the offending participant. Any participant sent home for behavior or disciplinary issues will be sent at the sole, additional expense of the parent/guardian. Additionally, the parent/guardian shall hereby defend, indemnify, and hold Integrity Tours harmless against any and all third-party claims arising out of any conduct or omission in breach of these terms and conditions or that otherwise create liability for Integrity Tours.
Dietary Requirements: Integrity Tours and its representatives cannot be responsible for directly accommodating any food allergies, or dietary requirements and restrictions, and cannot be responsible for any issues or problems associated with the same. All scenarios and special dietary requests regarding food and drink, including allergies, or dietary requirements and restrictions, are the sole responsibility of the participant. While most meal establishments can offer general options, Integrity Tours cannot guarantee that options will be available. Please check with your account manager for specific restaurant information to make personal arrangements in advance, if needed.
Participants with Disabilities: Participants with disabilities are welcome and must always be accompanied by a paid traveling companion capable of providing all required assistance. Upon registration, participants with disabilities must notify Integrity Tours of their status and of the identity of their registered (non-discounted) paid travel companion who will be responsible for providing all necessary assistance during the tour.
While on Tour: Any film, audio/video or photographic likeness of participants while on tour may be edited and used by Integrity Tours in future marketing campaigns without any notification or compensation to the participant.
Trip Cost Protection Program (TCPP): For your protection and convenience, we offer our Trip Cost Protection Program. The TCPP offers cancellation for any reason – CFAR – including Acts of God and pandemics. The TCPP is not travel insurance. Due to the lengthy planning and payment period prior to the actual tour, the possibility of having to cancel can be high (examples: illness, death in the family, accidents, behavior violations, financial difficulties, employment relocations, and more). Our TCPP protects your investment from the moment you register until day of departure. Cancel up to the day of departure and receive a refund of monies paid, less the cost of the TCPP and the non-refundable deposit. Merchandise fees, handling and processing fees, and NSF fees are also non-refundable and are not subject to any TCPP refund. The TCPP will pay your travel expenses home in the event of a family emergency during the tour. If you choose to travel without adequate coverage, we will not be liable for any of your losses howsoever arising, for which trip protection plan coverage would otherwise have been available.
Cost of the TCPP: This program is an additional fee to the tour price and is only an option available upon initial registration. Online registrants will have the choice to pick the package that includes or does not include the TCPP. Participants mailing in their registrations can opt in or out of the TCPP when completing the registration form. Should you change your mind about participation in the TCPP after registration, you have 30 days from the date your registration is received by Integrity Tours to opt in or opt out before your decision becomes final. Based upon the price of your tour, the TCPP cost is calculated as follows: if the trip price is less than $500, the program fee is $99; if the trip price is between $500-$699, the program fee is $119; if the trip price is between $700-$1,099, the program fee is $159; if the trip price is between $1,100-$1,399, the program fee is $199; if the trip price is between $1,400-$1,699, the program fee is $229; if the trip price is between $1,700-$1,999, the program fee is $249; if the trip price is between $2,000-$2,299, the program fee is $279; if the trip price is $2,300-$2599, the program fee is $309; if the price is $2600 or above, the program fee is $349. The non-refundable deposit, merchandise fees, handling and processing fees, and NSF fees are non-refundable and are not subject to any TCPP refund.
(Last updated on 10/21/23)
Cancellation Charges for travelers not participating in the TCPP:
- Cancellation MORE than 75 days prior to departure = 30% of trip cost retained by Integrity Tours
- Cancellation 46-74 days prior to departure = 60% of trip cost retained by Integrity Tours
- Cancellation 45 days or LESS prior to departure = 100% of trip cost retained by Integrity Tours
Limited Refund Policy for not participating in the TCPP: Integrity Tours incurs booking and administrative costs as soon as the first registration comes in for a particular trip. If the registrant decides not to participate in the TCPP, cancellation by the participant or organization will subject the participant to any cancellation charges, which can be as high as 100% of the tour price. If a refund is due, money is refunded to the original payer. All cancellations must be in writing, and must include the participants full name, group name and participant ID number. Any cancellation must be received prior to the groups’ departure. Some suppliers may choose to offer credits in lieu of cash refunds. We are not responsible for this decision. We are not responsible for supplier insolvency or bankruptcy.
Cancellations must be in writing and can be sent to:
Via email: cancelme@integritytours.com
OR
Via mail to: Integrity Tours, 300 SE 2nd St., Suite 600, Ft. Lauderdale, FL 33301 *must be postmarked prior to date of departure*
Airline tickets are governed by the air carriers’ terms and we are not responsible for any air carrier’s decision regarding refund.
Cancellation or Rescheduling by Group Leader or Other: In the event the Group Leader, the Group Organization or any other entity associated with the Group chooses to change the departure date, the standard cancellation charges remain effective for the original departure date. Cancellation of a tour without Integrity Tours’ consent is subject to standard cancellation policies and charges.
Cancellation by Integrity Tours: Integrity Tours reserves the right to cancel any tour or any tour participant at its sole discretion. In the unlikely event a tour is canceled by Integrity Tours and is unable to reschedule, all funds collected from any registrant will be promptly refunded in full. Money is refunded to the original payer.
Changes and Cancellation by the Supplier: We will inform you as soon as reasonably possible if a supplier needs to make a significant change to your confirmed booking or to cancel. We will also liaise between you and the supplier in relation to any alternative arrangements offered by the supplier, but we will have no further liability to you.
If between planning time and/or during actual travel, circumstances require changes, Integrity Tours and its suppliers, reserve the right to cancel or vary any itinerary and substitute components of any tour, including but not limited to hotels and accommodations of comparable quality, if air schedule or surface transportation charges, security matters, and/or other events make such alterations necessary. Suppliers may substitute transportation equipment depending on any variety of factors, including the volume of passengers on the tour. During local or national holidays or special events, peak seasons, on certain days of the week, and during religious occasions, certain facilities such as museums, churches, restaurants, sightseeing tours, hotels, and shopping may be limited or not available. Alternatives will be offered whenever possible. Integrity Tours cannot be held responsible for any closures, necessary itinerary changes, or curtails for any reason. These changes will not be considered material changes and will not be consider cause for cancellation by the traveler. Normal cancellation penalties still apply to the tour that has been changed.
No Refund for Unused Arrangements: As Integrity Tour’s prices are based on contract rates, there will not be any refund for any unused portion of a travel booking. If you cancel while the tour is in progress, there is no refund for the unused portion.
Force Majeure: Integrity Tours assumes no liability for, any loss, damage, delay, or cancellation resulting in whole or in part from an Act of God or any other force majeure condition, including, without limitation: fire, volcanic eruption, hurricane, environmental pollution or contamination, inclement weather, earthquake, low or high water levels, flood, water or power shortages or failures, tropical storms or hurricanes, riots or civil commissions or disturbances, and any other acts of a similar nature, sabotage, arrests, strikes or labor disruptions, restraint of rulers or peoples, expropriations, acts of terrorism, war, insurrection, quarantine restrictions, government health advisories, epidemics, pandemics, or warnings or alerts of any kind of nature, government seizures, refusal or cancellation or suspension or delay of any government authority or any license, permit or authorization, damages to its facilities or the travel supplier and its facilities, or any other unforeseen circumstances or any other factors unforeseen by Integrity Tours that impacts negatively on, or hampers, its ability to fulfill any of its contractual conditions. In the circumstances amounting to force majeure, we will not be required to refund any money to you, although if we can recover any monies from our suppliers, we will refund these to you without any charge by Integrity Tours.
Non-Responsibility: Integrity Tours LLC and its employees, shareholders, agents, and representatives use third party suppliers to arrange tours, transportation, sightseeing, lodging, and all other services related to this tour. Integrity Tours is an independent contractor and is not an employee, agent, or representative of any of these suppliers. Integrity Tours does not own, manage, operate, supervise, or control any transportation, vehicle, airplane, hotel or restaurant, or any other entity that supplies services related to your tour. Integrity Tours is not affiliated with any other tour operator. All suppliers are independent contractors and are not agents or employees or representatives of Integrity Tours. All tickets, receipts, coupons, and vouchers are issued subject to the terms and conditions specified by each supplier, and by accepting the coupons, vouchers, and tickets, or utilizing the services, all customers agree that neither Integrity Tours, nor its employees, agents, or representatives are or may be liable for any loss, injury, or damage to any tour participant or their belongings, or otherwise, in connection with any service supplied or not supplied resulting directly or indirectly from any occurrence beyond the control of Integrity Tours. Integrity Tours assumes no responsibility or liability for any delay, change in schedule, loss, injury or damage or loss of any participant that may result from any act or omission on the part of others; and Integrity Tours shall be relieved of any obligations under these terms and conditions in the event of any strike, labor dispute, act of God, or of government, fire, war, whether declared or not, terrorism, insurrection, riot, theft, pilferage, epidemic, illness, physical injury, quarantine, medical or customs or immigration regulation, delay, or cancellation. Integrity Tours accepts no responsibility for lost or stolen items. Integrity Tours reserves the right to refuse any registrant or potential registrant at its sole discretion.
Additional Risks: Additional risks and dangers may arise including, but not limited to, hazards of traveling in undeveloped areas, hazards of travel by boat, train, automobile, aircraft and other means of conveyance, animal interactions, forces of nature, political unrest, other unrest, hazardous local customs and practices, differing levels of sanitation, differing standards of safety, risks associated with water, food, plants, insects and differing animal regulation, accident or illness in areas lacking means of rapid evacuation or medical facilities, and acts of national and local governments and unrest and acts of others against governments. These risks are not an exhaustive list but are examples of many kinds of risks. You are voluntarily participating in these activities with the knowledge that there are significant dangers involved, and you hereby agree to accept any and all risks. As lawful consideration for the agreement with Integrity Tours to participate in such trips and activities you agree you will not make a claim against Integrity Tours, its related companies or its personnel or sue for bodily injury, emotional trauma, death, property loss or damage or other loss, cost or expense, however caused, as a result of or related to your contracting for, traveling to or from, or in any and every other way participating in the trip. You release Integrity Tours, its related companies and its personnel from any and all claims, known or unknown, arising from contracting for, traveling to or from, and in any and every way participating in a trip. This release of liability and assumption of risk agreement is entered into on behalf of you and all members of your family and party, also including minors accompanying you. This agreement also binds your heirs, legal representatives and assigns. Security is a major concern to all of us and the situation globally is constantly changing. Events around the world, coupled with the “Travel Advisories” put out by various governments, may at times necessitate changes to the accommodations and itinerary or even trip cancellation. You must accept these risks involved in travel to any country that may experience security difficulties and accept responsibility for your own travel decisions. Where the guest occupies a motor coach seat fitted with a safety belt, neither Integrity Tours nor the Operator nor its agents or co-operating organizations or service providers will be liable for any injury, illness or death or for any loss or damages or claims whatsoever arising from any accident or incident, if the safety belt is not being worn at the time of such an accident or incident. This exclusion and limitation of liability shall not be used to imply that the Operator or its agents or affiliated entities are liable in other circumstances.
Documentation: When travelling domestically within the USA or internationally, the U.S. Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS) advise that everyone carry at least two forms of acceptable identification in order to board a flight, found here: http://www.tsa.gov/traveler-information/acceptable-ids.
Brochure Printing Disclaimer: Integrity Tours is not responsible for any typographic or printing error in any brochure, itinerary, confirmation, or related material
Governing Law/Jurisdiction/Class Action Waiver/Notice: This Agreement and all attachments hereto and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of Pennsylvania exclusive of conflict or choice of law rules. Any claims shall be brought in a court of competent jurisdiction located in Pennsylvania. You agree that you will only bring claims against Integrity Tours in your individual capacity and not as a plaintiff or class member in and purported class action or representative proceeding. Integrity Tours shall not in any case be liable for other than compensatory damages, and your payment of a deposit on a trip means that you agree to these conditions of sale and expressly waive any right to punitive damages. You understand and agree that no claims will be considered and that you will not bring suit against Integrity Tours unless you have first provided a typewritten notice of claim to Integrity Tour within 30 days after the tour or cancellation of the trip.
Severability: If any provision of these terms and conditions shall be held unenforceable, such provision shall be struck and the remainder shall remain enforceable.
State of California Only: CST #2147688-40. Registration as a seller of travel does not constitute approval by the State of California. Integrity Tours does not have a location in California and therefore does not participate in the California Travel Consumer Restitution Corporation. California law requires certain sellers of travel to have a trust account or bond. Integrity Tours has established a trust account. Upon cancellation of the transportation of travel services where you, the customer, are not at fault and have not canceled in violation of the terms and conditions, if any, of the contract for transportation and services, all sums paid to Integrity Tours, for services not received by you will be promptly refunded by Integrity Tours.
State Of Florida Only: Fla. Seller of Travel Ref. No. ST44363 – INTEGRITY TOURS LLC is registered with the State of Florida as a Seller of Travel. Registration No. ST44363.